Professional Emailing 101

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About Course

Writing emails requires skills that most people ignore. From subject line to attachment, everything has a science to be followed. We need certain skills to be efficient in email writing.  In this course, you will learn to write your emails effectively and efficiently.  It is important to be aware and also keep the cultural aspects in mind while following email etiquettes.  Sometimes some guidelines may work in favor or against you depending on the cultural setup you are in.

Course Content

Module 1 – What is email etiquette and why does it matter?
Email etiquette is basically a set of Do’s and Don’ts recommended for using emails effectively. Communication is an important life skill that enables us to better understand and connect with people around us. Hence, it is important to follow certain guidelines.

  • Benefits of good Email Etiquette

Module 2 – How to organize the different parts of an email
Here we will discuss how to address and email, the subject line, the opening/greeting, introducing yourself, the body/message, how to structure the email appropriately, closure and call to action and signing off an email.

Module 3: Business email etiquette Dos and Don’ts
Your professional brand can be tarnished by a poorly written and misguided email. Whether you are a senior professional or new to the office workspace, it is important to be aware of the Dos and Don’ts of business email etiquette.